DO YOU SHIP TO MY COUNTRY?
At this time, we currently only ship within the US.
WHEN WILL MY ORDER SHIP?
Items typically ship within 2-3 business days. You will receive an email confirmation and tracking information as soon as your item is prepared for shipment. Please allow 1 business day for the tracking information to populate.
HOW LONG DOES SHIPPING TAKE?
Once your order ships from one of our warehouses, most domestic orders are delivered to the customer within 3 – 7 days after the item ships.
MY ORDER IS MARKED AS DELIVERED BUT I HAVEN’T RECEIVED IT
In the event your item was marked as delivered by the Postal Service, we kindly ask that you reach out to your local post office. There may be a chance your item was prematurely scanned and marked as delivered. In the event this happens your item may be delivered a day or two after the fact. Should you not receive your item by then, please do not hesitate to email firstname.lastname@example.org and our customer service team will be happy to assist you.
CAN I RETURN OR EXCHANGE MY ORDER?
All sales are final, however, if there is an issue with your order, please contact us at email@example.com
HOW CAN I CANCEL MY ORDER?
We can only accept and process cancellation requests on orders that have yet be processed by our warehouse team. If your order is still pending and you would like to cancel, simply contact us with your order details and we’ll let you know if your order is in a cancelable state.